Omnichannel 10 Jan 2019 Omnichannel transition as a strategic must-have tool for your business Customers expect a considerable variety of options within their path to purchase, and they want to navigate easily, intuitively, and… Sebastian Gullak
B2B digital marketing, Omnichannel 17 Aug 2018 How to improve B2B customer engagement through Omnichannel, in 5 steps? B2B buyers, as their B2C counterpart, have developed higher needs and expectations, high-quality customer service, post-purchase support, and personalization. Sebastian Gullak
Omnichannel 03 Jul 2018 How to achieve personalized Omnichannel Customer Experience? Customers are constantly provided with an endless span of choices, as a consequence, most companies have switched strategies and business… Sebastian Gullak
Customer Experience, Omnichannel 31 May 2018 How to enhance Customer Experience with Omnichannel Support? Currently, as it has been widely demonstrated, customer experience is proven to be as one of the most profitable marketing… Sebastian Gullak
