We provide the exceptional service we’d want to experience ourselves!
Get a 360 degree customer profile with the right technical set-up. Your data is collected, connected, processed and profiled – to map your customers digital footprints. This allows you to build up a unique journey, also referred to as the customer journey. The customer journey connects all touchpoints and helps you understand the customer experience and thereby the voice of the consumers, their motivations and needs. In other words: We use an outside-in approach. All recommendations are based on data and analytics and not opinions. Once your data is in the platform, you will be able to integrate it in your communication and campaigns – and you will know which campaigns work, and which campaigns that does not. Your platform is up and running within eight weeks. We are certified users in Google Analytics 360 partner BigQuery.
We segment your deep data to predict reality and presume a general behaviour from certain types of customers. Map typical behaviour patterns, enrich your existing customer profiles or upload new. Use it to map your customer journey, segment your customers and target the right person with the right message at the right time. You do that by creating relatable content based on your insights that you push to relevant people through relevant channels. By understanding your customers actions across channels, you increase your chances of converting them at the right time.
Activate relevant campaigns based on valuable customer insights and not guessing. Ensure that you are able to meet the expectations of the consumers during their customer journey with the right content. Track the effects of both offline and online marketing on store revenue and know how much you gain on your campaigns. We help companies find their internal capabilities and we work towards long term solutions. We will get you started, train you, follow you and help you build the necessary skill set. Boost or manage? You can choose a 3, 6 or 9 months or an all-around solution, in which we handle everything. It’s up to you.
We offer individual solutions for different areas.