Customer-centric 11 Jul 2019 The only constant is change: customer-centricity future Customer-centricity is a constantly evolving approach successful businesses need to be constantly updated on, in order to outperform in the… Jesper Reinholdt
Customer-centric 03 Dec 2018 The journey towards greater Customer Centricity In a competitive context where customers dynamics are changing at a fast-pace, businesses are called to adapt their processes and… Sebastian Gullak
Customer-centric 07 Oct 2018 The 7 pillars toward becoming a customer-centric organization Customer-centric organizations shift the focus from the products to its customers, their wants and needs, inputs, and their experiences across… Jesper Reinholdt
Customer-centric 10 Sep 2018 Customer-Centricity concept and relevance Nowadays, businesses surviving the digital era have faced and are still facing a strategic and organizational struggle, in order to… Sebastian Gullak
